Pensiunea Poarta Raiului, as the owner of the website www.poartaraiului.ro, reserves the right to change and update the content of this website, as well as the Terms and Conditions of Use, at any time without prior notice.
1. ACCEPTANCE
Your access to/visit of this website is subject to the Terms and Conditions of Use and implies your explicit acceptance of them. Please visit this section periodically to view any changes that may occur.
2. WEBSITE CONTENT
Permission to use the site is granted by the owner only under the following conditions:
a) The site is used exclusively for personal and non-commercial purposes;
b) The content of the site is not reproduced in online or offline media without prior consent from the owner;
c) The user fully and permanently complies with the Regulations.
Using any text, images, or materials from this site for purposes other than non-commercial ones and those specified on the site, without the written consent of Pensiunea Poarta Raiului, is prohibited, as all content is protected according to copyright law.
3. DISPUTES
The rights and obligations of the site users, as outlined in the Terms and Conditions, as well as all legal effects produced by these Terms and Conditions, will be interpreted and governed in accordance with the applicable Romanian law. Any dispute arising from or related to the Terms and Conditions of this site will first be resolved amicably. If an agreement cannot be reached, the dispute will be resolved by the competent Romanian court.
4. PROCESSING OF PERSONAL DATA
Definitions
Security – The security measures for personal data are established to provide an adequate level of protection.
Confidentiality – Personal data is collected only for specific, explicit, and legitimate purposes, and further processing will not be incompatible with these purposes.
The personal data processed is adequate, relevant, and not excessive in relation to the purpose for which it is collected.
The personal data processed is accurate and, where necessary, updated.
Personal data is processed in accordance with the rights of the data subject. Persons whose data is processed have the right to obtain, upon request and free of charge, the rectification, updating, blocking, or deletion of the data, to the extent that processing is not in compliance with Law 677/2001, or if the data is incomplete or inaccurate.
Appropriate technical and organizational measures are taken to protect personal data against accidental or illegal destruction, loss, alteration, disclosure, or unauthorized access.
5. PERSONAL DATA PROCESSING SECURITY POLICY
The personal data of each User and/or Customer is confidential and will be used by Pensiunea Poarta Raiului only for the declared purpose of this site (purchasing products, information, visiting, expressing opinions), in compliance with the provisions of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. Our company commits not to provide these data directly or indirectly to any third party, except in the cases regulated and provided by law.
– Complaints Policy
Complaints can be made at the phone number 0744592942.
– Privacy Policy
Pensiunea Poarta Raiului guarantees the security and confidentiality of all data hosted and transmitted through its computer system. However, your personal data may be transmitted to the authorities entitled to verify commercial transactions or to other authorities entitled to carry out any justified checks under the law if requested in accordance with the applicable laws.
– Payment Methods
To guarantee a reservation, a 50% advance payment of the total stay value must be made, and the balance is payable upon check-in.
Rates include: – buffet breakfast and access to the Spa area.
– Reservation/Cancellation Policy
To guarantee a requested reservation at Pensiunea Poarta Raiului, please provide the details of a valid credit/debit card. Pensiunea Poarta Raiului reserves the right to pre-authorize the provided credit/debit card.
Reservations for which valid credit/debit card details are not provided, or for which no deposit has been made, are considered unguaranteed.
The client can cancel free of charge more than 15 days before arrival. The client will be charged 50% of the total price if they cancel within 15 days before arrival.
The client will be charged in advance 50% of the total price at any time after booking.
Cookie Policy
1. What are cookies?
Cookies are small files stored on your device (computer, tablet, smartphone) when you visit a website. These files contain information that is used to enhance your browsing experience, analyze how our site is used, and deliver personalized content.
2. How do we use cookies?
We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the proper functioning of the site. They enable the use of basic features such as navigating between pages and accessing secure sections of the site.
Performance and Analytics Cookies: These cookies help us understand how visitors use our site, providing us with anonymous information about the number of visitors, pages visited, and traffic sources. This information helps us improve the site and offer a better user experience.
Personalization Cookies: These cookies are used to customize the content you see on the site based on your interests and preferences.
3. Managing and Deleting Cookies
Most internet browsers automatically accept cookies. However, you can set your browser to refuse or delete cookies if you prefer. Please note that if you disable essential cookies, certain functionalities of the site may be affected.
To learn more about managing and deleting cookies, we recommend visiting the help section of the browser you are using.
4. Updates to the Cookie Policy
We may update this cookie policy from time to time to reflect changes in how we use cookies or to comply with legal requirements. We recommend that you review this page periodically to stay informed about the latest information regarding the use of cookies on our site.
5. Contact
If you have any questions or concerns regarding this cookie policy, please contact us at office@poartaraiului.ro.